Privacy Policy
Last updated 27 October 2026
This Privacy Policy explains how personal data is collected and used when you visit amaline.ae, contact us through the website, or communicate with either of the companies presented on the website. It also explains the choices and rights available to you under applicable data protection laws of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 Concerning the Protection of Personal Data.
1. Who is responsible for your personal data
The website is operated by Amaline Logistic Services L.L.C and presents the activities of both Amaline Logistic Services L.L.C and Amaline Trade FZC. The company to which your enquiry relates is responsible for the processing of that enquiry. General website enquiries and requests concerning personal data may be handled by both companies where this is necessary to identify the appropriate recipient, respond to you, or administer the shared website and email inbox.
Company:
Amaline Logistic Services L.L.C
Registration details and address:
Licence No. 1257369; Registration No. 2122830. Office 9-30, Plot No. 402-0, Creek Tower Car Parking - 005-CTPBF,
Rega Al Buteen, Dubai, Makani No. 30377 95119, United Arab Emirates.
Company:
Amaline Trade FZC
Registration details and address:
Licence No. 4430310.01; Formation No. 4430310. Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates.
You can contact both companies about privacy matters at info@amaline.ae.
2. Personal data we collect
We may collect the following categories of personal data:
• Information you submit, including your name, company name, email address, message and any business information you choose to include in your enquiry.
• Correspondence and enquiry records, including our responses, quotations and information needed to continue a business discussion.
• Technical and usage information, such as IP address, device and browser information, approximate location derived from the IP address, pages viewed, referral source, interactions with the website and cookie or advertising identifiers.
• Marketing preferences, including consent choices and requests to stop receiving marketing communications.
Please do not submit passport details, identity documents, payment card information, health information, precise location data or other sensitive information through the website forms.
We limit the personal data we request to what is reasonably necessary for the relevant purpose. Please ensure that the information you provide is accurate and tell us if it changes. We take reasonable steps to correct or delete information that is inaccurate.
3. How we collect personal data
We collect personal data:
• directly from you when you complete a form, email us or otherwise contact us;
• automatically through cookies and similar technologies when you use the website; and
• from advertising and analytics providers where their services are enabled and applicable law permits the disclosure.
4. How we use personal data
We may use personal data to:
• receive, route and respond to enquiries;
• prepare quotations and take steps requested by you before entering into a contract;
• manage business communications and customer relationships;
• operate, maintain, secure and improve the website;
• measure website use and the effectiveness of advertising;
• send marketing communications where you have chosen to receive them;
• comply with legal obligations and establish, exercise or defend legal claims; and
• detect misuse, fraud, security incidents and technical problems.
5. Grounds for processing
Where we rely on consent, the request for consent will be clear, specific, unambiguous and accessible, and we will keep an appropriate record of the choice. Consent may be used for optional analytics, advertising cookies and marketing communications. We may also process personal data when this is necessary to take steps at your request before entering into a contract, to perform a contract, to comply with a legal obligation, to establish or defend legal claims, or in another case permitted by applicable UAE law.
You may withdraw consent at any time through the method provided when consent is requested or by contacting us. Withdrawal does not affect processing carried out before the withdrawal and does not prevent processing that is permitted on another legal ground.
6. Cookies analytics and advertising
The website may use essential cookies required for its operation and, subject to your choices, optional cookies and similar technologies for analytics, advertising, performance measurement and embedded content. Where enabled, these services may include Google Analytics, Google Tag Manager, Google Ads, LinkedIn Insight Tag, Yandex Metrica, Microsoft Clarity and Google Maps. These providers may collect technical and usage information and combine it with information they receive through other services, according to their own privacy notices.
Where consent is required, we request it before activating optional analytics or advertising cookies. You can change your choice through the available cookie controls and can also restrict or delete cookies using your browser settings. Blocking some cookies may affect the way certain parts of the website operate.
7. Marketing communications
We may send marketing communications by email or another channel only where permitted by applicable law and in accordance with the preferences you provide. Submitting a general enquiry does not automatically subscribe you to marketing. You can withdraw your marketing consent or object to direct marketing at any time by using an unsubscribe option in the message or by emailing info@amaline.ae.
8. Who may receive personal data
We may disclose personal data, only as reasonably necessary, to:
• the relevant Amaline company and authorised employees responsible for the enquiry or website administration;
• hosting, email, website maintenance, security, backup and technical support providers;
• analytics, advertising, mapping and embedded-content providers listed in this Policy where their services are enabled;
• professional advisers, auditors, insurers and other advisers where necessary;
• government authorities, regulators, courts or law-enforcement bodies where disclosure is required or permitted by law; and
• a buyer, successor or relevant adviser in connection with a proposed or completed corporate transaction, subject to appropriate confidentiality measures.
We do not sell personal data.
9. International processing and transfers
The companies are established in the United Arab Emirates. Some hosting, email, analytics, advertising and other technology providers may process personal data in the United Kingdom and other countries in which they or their service providers operate. Those countries may have data protection rules different from the rules in the UAE.
Where personal data is transferred across borders, we apply a transfer basis permitted by applicable UAE data protection law. Depending on the circumstances, this may include transfer to a jurisdiction recognised as providing an adequate level of protection, an applicable international agreement, contractual safeguards that protect the data and allow the exercise of data-subject rights, your explicit consent where permitted, or another lawful exception.
10. How long we keep personal data
General enquiries that do not result in a business relationship may be retained for up to 24 months after the last meaningful contact. If an enquiry results in a quotation, contract or business transaction, the relevant correspondence, commercial and tax records may be retained for at least seven years after the end of the relevant tax period, or longer where required by applicable law, an official request, an audit or a dispute.
Marketing data is retained until consent is withdrawn or it is no longer needed for the stated marketing purpose. Technical logs, cookies and information held by third-party services are retained according to operational needs, the relevant settings and the provider's retention rules. Records of consent and withdrawal may be retained for as long as reasonably necessary to demonstrate compliance and respect your choice.
When a retention period ends and no legal reason requires further storage, we delete the personal data or anonymise it so that it can no longer be linked to an identifiable person.
11. Security
We use reasonable administrative, technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. Access is limited to people and service providers who need the information for the purposes described in this Policy. No method of transmission or storage is completely secure.
If a personal data breach is likely to affect the privacy, confidentiality or security of personal data, we will investigate it and notify the UAE Data Office and affected individuals where notification is required by applicable law.
12. Your rights
Subject to applicable law and any permitted limitations, you may ask us to:
• provide information about the personal data we process, including its purposes, recipients, retention, international transfers and safeguards, and give you access to it;
• correct inaccurate or incomplete personal data;
• erase personal data where the conditions for erasure apply;
• restrict or stop particular processing;
• provide certain personal data in a structured and machine-readable form where the right to portability applies;
• withdraw consent or object to direct marketing; and
• review a decision based solely on automated processing where such a decision has legal or similarly significant effects.
We do not currently use personal data collected through the website to make decisions based solely on automated processing that produce legal or similarly significant effects.
To exercise a right, email info@amaline.ae and describe your request. We may ask for information needed to confirm your identity and protect personal data from unauthorised disclosure. We will respond within the period required by applicable law. You may also submit a complaint to the UAE Data Office or another competent authority.
13. Children
The website is intended for business users and is not directed to children under 18. We do not knowingly collect personal data from children through the website. If you believe that a child has provided personal data, please contact us.
14. Third party websites
The website may contain links to websites or services operated by third parties. Their handling of personal data is governed by their own privacy notices. We encourage you to review those notices before providing information to them.
15. Changes to this Policy
We may update this Privacy Policy when the website, our services, service providers or legal requirements change. The current version will be posted on this page with the date of the latest update. Material changes may also be communicated through the website or another appropriate channel.
16. Contact us
For questions, requests or complaints about personal data, contact Amaline Logistic Services L.L.C and Amaline Trade FZC at info@amaline.ae.
1. Who is responsible for your personal data
The website is operated by Amaline Logistic Services L.L.C and presents the activities of both Amaline Logistic Services L.L.C and Amaline Trade FZC. The company to which your enquiry relates is responsible for the processing of that enquiry. General website enquiries and requests concerning personal data may be handled by both companies where this is necessary to identify the appropriate recipient, respond to you, or administer the shared website and email inbox.
Company:
Amaline Logistic Services L.L.C
Registration details and address:
Licence No. 1257369; Registration No. 2122830. Office 9-30, Plot No. 402-0, Creek Tower Car Parking - 005-CTPBF,
Rega Al Buteen, Dubai, Makani No. 30377 95119, United Arab Emirates.
Company:
Amaline Trade FZC
Registration details and address:
Licence No. 4430310.01; Formation No. 4430310. Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates.
You can contact both companies about privacy matters at info@amaline.ae.
2. Personal data we collect
We may collect the following categories of personal data:
• Information you submit, including your name, company name, email address, message and any business information you choose to include in your enquiry.
• Correspondence and enquiry records, including our responses, quotations and information needed to continue a business discussion.
• Technical and usage information, such as IP address, device and browser information, approximate location derived from the IP address, pages viewed, referral source, interactions with the website and cookie or advertising identifiers.
• Marketing preferences, including consent choices and requests to stop receiving marketing communications.
Please do not submit passport details, identity documents, payment card information, health information, precise location data or other sensitive information through the website forms.
We limit the personal data we request to what is reasonably necessary for the relevant purpose. Please ensure that the information you provide is accurate and tell us if it changes. We take reasonable steps to correct or delete information that is inaccurate.
3. How we collect personal data
We collect personal data:
• directly from you when you complete a form, email us or otherwise contact us;
• automatically through cookies and similar technologies when you use the website; and
• from advertising and analytics providers where their services are enabled and applicable law permits the disclosure.
4. How we use personal data
We may use personal data to:
• receive, route and respond to enquiries;
• prepare quotations and take steps requested by you before entering into a contract;
• manage business communications and customer relationships;
• operate, maintain, secure and improve the website;
• measure website use and the effectiveness of advertising;
• send marketing communications where you have chosen to receive them;
• comply with legal obligations and establish, exercise or defend legal claims; and
• detect misuse, fraud, security incidents and technical problems.
5. Grounds for processing
Where we rely on consent, the request for consent will be clear, specific, unambiguous and accessible, and we will keep an appropriate record of the choice. Consent may be used for optional analytics, advertising cookies and marketing communications. We may also process personal data when this is necessary to take steps at your request before entering into a contract, to perform a contract, to comply with a legal obligation, to establish or defend legal claims, or in another case permitted by applicable UAE law.
You may withdraw consent at any time through the method provided when consent is requested or by contacting us. Withdrawal does not affect processing carried out before the withdrawal and does not prevent processing that is permitted on another legal ground.
6. Cookies analytics and advertising
The website may use essential cookies required for its operation and, subject to your choices, optional cookies and similar technologies for analytics, advertising, performance measurement and embedded content. Where enabled, these services may include Google Analytics, Google Tag Manager, Google Ads, LinkedIn Insight Tag, Yandex Metrica, Microsoft Clarity and Google Maps. These providers may collect technical and usage information and combine it with information they receive through other services, according to their own privacy notices.
Where consent is required, we request it before activating optional analytics or advertising cookies. You can change your choice through the available cookie controls and can also restrict or delete cookies using your browser settings. Blocking some cookies may affect the way certain parts of the website operate.
7. Marketing communications
We may send marketing communications by email or another channel only where permitted by applicable law and in accordance with the preferences you provide. Submitting a general enquiry does not automatically subscribe you to marketing. You can withdraw your marketing consent or object to direct marketing at any time by using an unsubscribe option in the message or by emailing info@amaline.ae.
8. Who may receive personal data
We may disclose personal data, only as reasonably necessary, to:
• the relevant Amaline company and authorised employees responsible for the enquiry or website administration;
• hosting, email, website maintenance, security, backup and technical support providers;
• analytics, advertising, mapping and embedded-content providers listed in this Policy where their services are enabled;
• professional advisers, auditors, insurers and other advisers where necessary;
• government authorities, regulators, courts or law-enforcement bodies where disclosure is required or permitted by law; and
• a buyer, successor or relevant adviser in connection with a proposed or completed corporate transaction, subject to appropriate confidentiality measures.
We do not sell personal data.
9. International processing and transfers
The companies are established in the United Arab Emirates. Some hosting, email, analytics, advertising and other technology providers may process personal data in the United Kingdom and other countries in which they or their service providers operate. Those countries may have data protection rules different from the rules in the UAE.
Where personal data is transferred across borders, we apply a transfer basis permitted by applicable UAE data protection law. Depending on the circumstances, this may include transfer to a jurisdiction recognised as providing an adequate level of protection, an applicable international agreement, contractual safeguards that protect the data and allow the exercise of data-subject rights, your explicit consent where permitted, or another lawful exception.
10. How long we keep personal data
General enquiries that do not result in a business relationship may be retained for up to 24 months after the last meaningful contact. If an enquiry results in a quotation, contract or business transaction, the relevant correspondence, commercial and tax records may be retained for at least seven years after the end of the relevant tax period, or longer where required by applicable law, an official request, an audit or a dispute.
Marketing data is retained until consent is withdrawn or it is no longer needed for the stated marketing purpose. Technical logs, cookies and information held by third-party services are retained according to operational needs, the relevant settings and the provider's retention rules. Records of consent and withdrawal may be retained for as long as reasonably necessary to demonstrate compliance and respect your choice.
When a retention period ends and no legal reason requires further storage, we delete the personal data or anonymise it so that it can no longer be linked to an identifiable person.
11. Security
We use reasonable administrative, technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. Access is limited to people and service providers who need the information for the purposes described in this Policy. No method of transmission or storage is completely secure.
If a personal data breach is likely to affect the privacy, confidentiality or security of personal data, we will investigate it and notify the UAE Data Office and affected individuals where notification is required by applicable law.
12. Your rights
Subject to applicable law and any permitted limitations, you may ask us to:
• provide information about the personal data we process, including its purposes, recipients, retention, international transfers and safeguards, and give you access to it;
• correct inaccurate or incomplete personal data;
• erase personal data where the conditions for erasure apply;
• restrict or stop particular processing;
• provide certain personal data in a structured and machine-readable form where the right to portability applies;
• withdraw consent or object to direct marketing; and
• review a decision based solely on automated processing where such a decision has legal or similarly significant effects.
We do not currently use personal data collected through the website to make decisions based solely on automated processing that produce legal or similarly significant effects.
To exercise a right, email info@amaline.ae and describe your request. We may ask for information needed to confirm your identity and protect personal data from unauthorised disclosure. We will respond within the period required by applicable law. You may also submit a complaint to the UAE Data Office or another competent authority.
13. Children
The website is intended for business users and is not directed to children under 18. We do not knowingly collect personal data from children through the website. If you believe that a child has provided personal data, please contact us.
14. Third party websites
The website may contain links to websites or services operated by third parties. Their handling of personal data is governed by their own privacy notices. We encourage you to review those notices before providing information to them.
15. Changes to this Policy
We may update this Privacy Policy when the website, our services, service providers or legal requirements change. The current version will be posted on this page with the date of the latest update. Material changes may also be communicated through the website or another appropriate channel.
16. Contact us
For questions, requests or complaints about personal data, contact Amaline Logistic Services L.L.C and Amaline Trade FZC at info@amaline.ae.
